Terms & Conditions

Users as referenced in this agreement include but are not limited to customers, informational users and casual users of this website as well as users of our various services.

The below Terms & Conditions constitute a legal agreement between users of this Website and Podrones and by using this website or any services of Podrones, users agree to all the Terms and Conditions without reservation.  Terms of this agreement may only be modified by a written agreement signed by both parties.

All policies published on this site including but not limited to Refund Policies, Cancellation Policies and Privacy Policies are incorporated by reference into the Terms and Conditions.

All disputes, complaints and legal action must be preceded by good faith negotiations with Podrones and customers and Podrones agree to such negotiations before taking legal action.  In addition, customers and Podrones agree to undertake arbitration before seeking any form of legal or government action.

Users must use the website and any services of the company in good faith and without violating any applicable laws of the land.

Users agree not to modify, hack, change, subvert or otherwise cause harm or attempt any of the above under any circumstances whatsoever.

Podrones reserves the right to modify these terms and conditions from time without prior notification and by publishing such changes assumes their application to all subsequent transactions and operations.  Podrones will notify by email if you request such notifications of changes.  If you wish to be notified when such changes occur, please send an email to the email address: admin@podrones.com or write to the following address:

Podrones Logistics Private Limited
E-8/3 Salunke Vihar, Kondhwa
Pune 411022, Maharashtra, India

The invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of any other provision of this Agreement. If a court of competent jurisdiction determines that any restriction in this Agreement is overbroad or unreasonable under the circumstances, such restriction shall be modified or revised by such court to include the maximum reasonable restriction allowed by law. This Agreement constitutes the entire agreement of the parties hereto concerning the subject matter hereof and supersedes any prior oral or written agreements pertaining to the subject matter of this Agreement.  There are no representations or covenants, express or implied, other than those set forth herein. User’s rights under this Agreement may be assigned without prior written consent.

This Agreement shall be binding upon the parties hereto and their respective heirs, successors and assigns and shall inure to the benefit of the parties hereto and their respective heirs, successors and assigns.  Nothing contained herein shall create a joint venture between, or partnership among the parties.  No delay or omission by the COMPANY in exercising any right under this Agreement will operate as a waiver of that or any other right.

User agrees that if Podrones violates any provision of this Agreement, and Podrones determines that repair or other corrective action is not economically or technically feasible, User’s sole and exclusive remedy will be to cancel this agreement and refunds of actual monies as per the terms of the Refund Policy.

Podrones is not liable for any amount hereunder giving rise to any claim.  In no event shall company be liable, whether in contract, tort, or strict liability including negligence or otherwise, for any indirect, incidental or consequential damages (including lost savings or profit, lost data, business interruption or attorney’s fees) even if notified in advance of such possibility.

Podrones makes no other warranty (other than that provided for specific products as expressed under the Refund Policy), express or implied, with respect to the product or any other services and all other warranties, whether express or implied, are hereby disclaimed, including, without limitation, the implied warranties of merchantability and fitness for a particular purpose.

Cancellation Policy

Any product or service can be cancelled for a full refund with the following provisions:

Cancellations for products before they are shipped are accepted automatically by email only.  Email must be the same as that linked to the order.

Cancellations are subject to all other terms and conditions including but not limited to the Refund Policy.

Cancellations involving returns must be shipped by the buyer at their cost and should include insurance against loss or damage.  Podrones will not accept any liability for damage, loss or theft before any returned product is received by Podornes.

Refund Policy

A full refund will be provided for products purchased on www.podrones.com provided that

  • The product is returned within 30 (thirty) days of receipt by the buyer or consignee.
  • The product is returned undamaged and unused.
  • The product is returned in the original packaging.
  • The buyer has contacted Podrones and received a Return Shipping Authorization.  The Authorization must be clearly indicated on the shipping label when received by Podrones.

Once Podrones receives any returned product for a refund, we will inspect said product and notify the buyer that we have received the returned product.  Podrones will immediately notify the buyer on the status of the refund after inspecting the item.

Refunds will be automatically processed on orders not shipped or not provided, subject to the terms and conditions of this and other policies.

If your return is approved, Podrones will initiate a refund to buyer’s original method of payment.  Under no circumstances will Podrones issue a refund to any party other than the original Payer.

Refunds will be processed within 30 (thirty) days of receipt or refund request or returned item (whichever is later) by Podrones.

Refunds of payments by Credit Cards, Debit Cards or other instruments, which result in a processing fee by banks, credit card companies or other institutions, will be subject to a processing fee equal to the above liability.  Podrones reserves the right to deduct an additional fee of upto 0.5% (half a percent) of the value of the original payment or Rs. 20 (Rupees Twenty).

Refunds will be reduced by an amount equal to shipping and installation charges if any.

For its logistics services, Podrones collects “COD” payments on behalf of merchants and shipping companies.  No refunds for products will be provided by Podrones for such services.  Please contact the merchant for refunds, returns or any issues with the products.

For logistics services managed end-to-end by Podrones such as person-to-person deliveries, Podrones will issue refunds if a complaint is filed by buyer of said services if, in its opinion service was deficient due to any action or lack thereof by Podrones.  The buyer accepts the decision of Podrones to be final.  In case buyer disagrees with the decision, buyer agrees to arbitration as prescribed by law.